DealerRater Reviews

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April 16, 2019
Omeara
My sales lady Nancy is great, best car buying experience ever. Ask for Nancy Vega. She's been there the longest that's unheard of. Repeat customer😀


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April 15, 2019
D_Ortiz89
I worked with Nancy Vega and she was very helpful. I told her what I was looking for and she made it happen. Nancy made sure that my needs and wanted were met. When I gave her my payment amount, she showed me the right amount of cars without being pushy. Nancy was a pleasure to work with and I will be recommending her.


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April 15, 2019
Shyanne
I worked with Evan Skinner and he provided a service that was fast and engaged. He showed me cars that I could afford without pushing me into anything. Evan also knew I was a commuter and keep that in mind when showing me cars that are good on gas mileage. Overall the experience was smooth and I’m very happy with my car!


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April 15, 2019
kylenedwards
I went to this dealership only having a few things in mind that were absolutely necessary for me to have in a vehicle & they spent the time to make sure I got everything I needed and more with exceptional service!


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April 14, 2019
BUTTERFLYGIRL333
Brought my car for a recall, had it done in a reasonable amount of time but when I went to leave my car wouldn’t start. They brought it back in and the battery wasn’t charging. They had one in stock to replace it luckily.


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April 14, 2019
Chris R
I recently bought a new Hyundai Elantra 2019. I had a Very positive experience buying .my new car with Key Hyundai dealership in Salem NH! I would highly recomend this dealership for your next purchase!


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April 14, 2019
CABLEEYES
I always get the best customer service when I bring my car in. Mike always takes the time to go over the work to be done and makes sure I understand what it entails.


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April 09, 2019
mark.burns3
Nancy was fantastic! So helpful, knowledgeable and friendly! She really cares about her customers and providing the best buying experience. Will buy from Key Hyundai again, as well as recommend to others!


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April 08, 2019
DEBBIEPSTREET
They are doing renovations, which is great, because the waiting area used to be right next to the bays where they did the work, and the fumes always got to me! Everything was good; I get out when they said I would, even though they did extra work. Mike was a pleasure to deal with.


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April 06, 2019
Stephen Spinazola
Very pleasant buying experience, have bought several cars and recommended several people to buy. All bought from Matt Pina a very low key no pressure salesman who listens to what I want.


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April 06, 2019
Edward Macneil
This was my second time buying from salesman Matt Pina. He?s great to deal with and found us the specific vehicle we were looking for and even though they?re wasn?t one like it on the lot he got one from another Ford dealer. We?re very pleased with our new car.


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April 05, 2019
sfarris815
I just bought this car in January, and its the first smart car or new(ish) car I have ever had. So I was worried when the warning light was going off. I brought it in thinking the worst, only to find out it was an easy fix, and they had the parts needed to fix it that day. Everyone was very nice and helpful, they kept me updated on where they were inthe process and even let m eknow about a possible error in the contract for my warrenty and who to see about fixing it. I am definetly going to be c


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April 04, 2019
DCKELLEY157
I was totally satisfied with the prompt attention to my car, and the helpful service. My car was delivered at the agreed upon time. It is working perfectly.


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April 02, 2019
TAN300MILMPS0
Good overall service and finished relatively quickly. They covered all the necessary points and took care of a recall issue. I will definitely return again.


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April 02, 2019
BABYLEE3434
Nancy was amazing to work with she was so helpful and got us in a new car in no time!Defintely will recommend everyone to go here and deal with her.


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April 02, 2019
FQUIJDA42
I really looking forward every time, I have my car service there. They are very professional. I never have to wait longer than I should.


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April 02, 2019
LENTAMASI
Rachel was awesome and provided exceptional service. Door locks were replaced and still under warranty. Rachel made a point to get me in and out as quick as possible.


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April 02, 2019
Key West 25
Overall buying a car here was a very good experience the sales person was great and the financing person was very helpful. My only issue was the new car was not as clean as expected the front wind shied was very dirty.


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April 01, 2019
N/a N/a
Excellent. The Service department was very friendly. The water leak we had was fixed and we are very happy.


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April 01, 2019
Ronald Goldberg
The most pleasant experience I have ever had buying a new vehicle. Started with e mail sales who had what I wanted and gave me a very fair trade in and price. It was actually fun e mailing her. Went there- signed papers and the deal was set. No haggles no problems. Sales people and manager couldn't have been more friendly and pleasa


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March 29, 2019
Marsha Hardacre
My ford focus has always had good service from Salem Ford. They are very professional. My car is always cleaner then when I brought it in.


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March 27, 2019
David Rogers
These guys are fantastic!!!! Salem Ford stood by me while I attempted to choose what vehicle I wanted/needed to suite my needs . No pressure, No rushing !!! Everything went smooth from start to finish ? thank you Salem Ford


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March 27, 2019
Joann Proulx
I dropped off my vehicle because of issues that i had over the weekend with a loud banging/popping noise coming from the back of the vehicle. I was told by Kristin that since the noise had stopped they would run a safety check to see what was going on. I was brought back to work by John and he returned to pick me up when my car w


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March 27, 2019
Devin Sciacca
Great overall experience and friendly sales people


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March 26, 2019
Dallas Walsh
Outstanding car buying experience from start to finish! After reaching out to Salem Ford through email about a Ford Expedition, I was called back about 10 minutes later by Jason. At this time the dealership was already closed, but Jason took the time to discuss the vehicle I was interested in and in no time at all we were able to mak


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March 26, 2019
Jesse Felt
I had an amazing experience at Salem Ford. The process was very enjoyable. The price stated online was the same price that we closed the deal on. I would recommend? Salem Ford to all.


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March 26, 2019
Deborah Fay
It was a wonderful experience... the service provider kept me up to date on what was happening.


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March 25, 2019
eileen reynolds
I had leased a Hyundai Santa Fe in 2016 & when my lease was up Chris Barrows and James St Brice worked with me to help me with the process and decision as to buy out my existing vehicle or upgrade to a newer model. I did upgrade to a 2019 Hyundai Tucson and am more than satisfied both with my new car and the help Chris and James gav


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March 25, 2019
Howard Zidel
I was able to make an appointment as required in a courteous and timely manner. Staff was very pleasant and the process to get a Safety Inspection sticker was excellent. No charge since vehicle was purchased at Salem Ford


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March 24, 2019
Krystal Frost
Nancy is amazing she had us in a new car in under a day definitely recommend this place to anybody interested in buying a new or preowned car!!


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March 24, 2019
Ted Parigian
Transmission was an issue. Car idled inappropriately at stop in gear. Quickly diagnosed that the torque converter, under warranty,needed to be replaced. Other maintenance while in shop was performed.


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March 22, 2019
Sandra Nigro
Service personnel were friendly and courteous, and took time to explain repair and length of time to complete work


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March 19, 2019
michael adams
Very happy with service


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February 28, 2019
Roseanne Martin
Great customer service, very accommodating, will do business with again


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February 26, 2019
Paul Patrie
The GM is a great guy..


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February 25, 2019
Scott Orlando
Had a great experience at Salem Ford. Gina quoted my work, brought my truck in, and got a ride to and from work 15 miles away. Final price within pennies of the quote. Love the new facility.


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February 24, 2019
Grace Fortuna
Working with our salesman and the manager was a rewarding experience and found in the end they accepted our sincerity of wanting to buy a new car and put forth an agreement on what we wanted to make the sale complete. At all times, they were courteous and respectful of our anticipation in buying a new car. Salesman always made sure


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February 23, 2019
Maria Rodriguez
I felt comfortable from the moment I was greeted at this dealership. My Sales Rep was friendly, knowledgeable, and addressed every question we had. This is actually the 2nd vehicle we've bought here in the last few months and we will recommend Salem Ford to anyone looking for a straightforward experience.


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February 08, 2019
Meagan Lynn
great service center


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January 26, 2019
Tt Jacob
Thank you!!!


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January 26, 2019
Alyssa Braley
I didn’t end up purchasing a car from Key Hyundai but I certainly plan on it later down the road when it works out for me. Stephanie in their internet department fought tirelessly for a great deal for me, Nancy the saleswoman was polite and transparent, the deal was absolutely great. It was my own issues that kept the deal from going


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January 26, 2019
Michael Adams
Pleasant service desk attendant. Very attentive. Made sure all my questions were answered about the car.


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January 12, 2019
Stacie Kieron Resto
Everyone I’ve ever worked with in the service dept has been great. The ladies here today have been nothing but friendly and helpful.


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December 26, 2018
Erik Pearson
Purchased a car here. Excellent service across the board, great price and flexibility.


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December 24, 2018
Bill Grimard
Can’t say enough good things about my experience buying my car here. Joe was a good salesman and all the financing and management were awesome during the process.


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December 18, 2018
Robert Langevin
Repairs done on time Price was a quoted Good experience


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November 01, 2018
Sheila Gordon
I just have to say the entire staff was super helpful. I got a great deal on my vehicle. Excellent customer service!! Highly recommend this dealership.


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August 26, 2018
BMac
I was happily surprised to get all the services I wanted to get done after being told that supposedly all they do on Saturdays are oil changes. Very pleased with the brake job they did for me! Thank you Hyundai service advisor Michael Abo! I very much appreciate the help you provided me! ????


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July 26, 2018
Lenny Wahlgren Jr
Great dealership, ask for Matt Pena


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July 24, 2018
Ashleigh Summering
Key Hyundai had great customer service !! The managers dan and mike and also Jim gave exceptional help and guidance helping me find the perfect vehicle at a great price! Highly recommended ?????


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